Microsoft 365 Administrator Expert

Manage enterprise Microsoft 365 environments with Administrator Expert training. Learn identity, security, compliance, and service configuration. Gain real world skills and exam confidence.

about this course

Microsoft 365 Administrator Expert validates advanced skills in managing Microsoft 365 services for an organisation. It focuses on tenant and identity administration, security and compliance, and managing key Microsoft 365 workloads. It is ideal for experienced administrators responsible for Microsoft 365 operations.

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Microsoft 365 Administrator Expert Course Overview and Modules

Managing Microsoft 365 and want to run it securely and smoothly at organisational scale? If admin tasks feel scattered, this course builds a clear operational approach. An advanced admin course can help you:

Manage Microsoft 365 tenant settings, identity, and access controls
Configure security and compliance policies for organisational needs
Administer core workloads and user services across Microsoft 365
Monitor service health and troubleshoot common admin issues
Build exam readiness for Microsoft 365 Administrator Expert with structured learning

Prerequisites

Strong Microsoft 365 administration experience is recommended, including identity and security fundamentals. It is best for experienced admins managing Microsoft 365 at organisational scale.

Certification Alignment

Aligned with the latest Microsoft 365 Administrator exam objectives (MS-102), covering tenant administration, identity, security, compliance, and Microsoft 365 workloads.

Practical Application

Includes tenant management scenarios, identity and access demonstrations, security and compliance configuration walkthroughs, and troubleshooting exercises for real admin tasks.

Skills You Will Gain

Administer Microsoft 365 services end to end, manage identity and access, implement security and compliance controls, and operate and troubleshoot organisational Microsoft 365 environments.

What you will learn in Microsoft 365 Administrator Expert Certification

A carefully structured overview of the core concepts, technical domains, and practical competencies you will master to build confidence and certification readiness.

Administer Microsoft 365 Tenant and Core Services

Manage tenant settings and core service configuration to support reliable organisational operations.

Manage Identity, Access, and Authentication

Configure identity and access controls that support secure sign in and user management.

Implement Security and Threat Protection

Apply security configuration and protection concepts to reduce risk across Microsoft 365 workloads.

Configure Compliance and Data Governance Controls

Implement policies and governance features to meet compliance and organisational requirements.

Manage Collaboration and Productivity Workloads

Support key workloads and settings that enable effective communication and teamwork.

Monitor, Troubleshoot, and Optimise Operations

Use admin tools to diagnose issues, improve service health, and strengthen overall reliability.

Microsoft 365 Administrator Expert Course Statistics

Everything you need to know about this certification, including exam details, delivery modes, duration, and pricing.

Certification

Microsoft 365 Administrator Expert

Exam Code

MS-102

Starting from

£1,695

Not sure which format works best for you? Contact us for free advice and we’ll help design a tailored training plan to match your goals. Whether you need flexible course duration, online or on-site delivery, or a customised schedule, our advisors will guide you every step of the way.

Who This Course Is For

Microsoft 365 Administrator Expert is designed for experienced Microsoft 365 administrators who manage an organisation’s tenant and need advanced skills across identity, governance, security, and service administration. It is ideal for professionals responsible for running Microsoft 365 at scale and supporting key workloads, with a focus on real operational management and secure administration practices. It supports administrators who run Microsoft 365 at scale and need confident tenant management, governance, and operational control.

Certification & Exam Information

Certification

Microsoft 365 Certified: Administrator Expert

Exam

Exam code: MS-102
Level: Advanced
Delivery: Proctored exam (online or at an authorised test centre, depending on availability)
Schedule with: Pearson VUE (standard)
Scoring: Scaled score on a 1 to 1,000 scale; passing score is typically 700 or greater
Validity: Renewable (follow Microsoft renewal policy)

Skills Measured

Deploy and manage Microsoft 365 tenant
Manage identity and access
Manage security and compliance
Manage Microsoft 365 workloads and services

Official Preparation Resources

Microsoft Learn official study resources and practice assessment
Exam skills outline and sample questions (where available)

Microsoft 365 Administrator Expert Careers & Salaries in the UK

Microsoft 365 Administrator (£43,000 avg)

Systems Administrator (£35,000 avg)

Intune Administrator (£50,000 avg)

IT Service Manager (£50,000 avg)

Book a Free Consultation With a Course Advisor

Frequently Asked Questions – Microsoft 365 Administrator Expert

We understand that choosing the right course is important. Below are answers to common questions about training, certification, exams, and career outcomes.

What is Microsoft 365 Administrator Expert and what does it cover?

Microsoft 365 Administrator Expert covers practical skills across areas such as tenant and identity admin, security and compliance, Exchange and Teams admin. It helps you understand how Microsoft solutions are applied in real organisations and mapped to job roles.

Who should take Microsoft 365 Administrator Expert in the UK?

It is ideal for IT administrators and support professionals managing users, devices, and cloud resources in the UK. It is also useful for professionals who need a recognised credential for career progression or a role change into the Microsoft ecosystem.

Are there prerequisites for Microsoft 365 Administrator Expert?

Most Microsoft exams do not have formal prerequisites, but they assume role-relevant knowledge. For associate and expert levels, hands-on experience with the services improves speed and confidence in scenario questions.

What skills are measured in Microsoft 365 Administrator Expert?

It measures your ability to work with tenant and identity admin, security and compliance, Exchange and Teams admin, SharePoint and OneDrive admin, endpoint management. The official Microsoft Learn skills outline shows the latest domains and what is emphasised in the current exam.

Do I need an Azure or Microsoft 365 subscription to prepare?

You can learn the concepts without a subscription, but hands-on practice makes the material stick. Using guided labs helps you understand configuration, governance, and troubleshooting in realistic scenarios.

Can I take Microsoft 365 Administrator Expert online or at a test centre in the UK?

Yes. Microsoft exams are delivered through Pearson VUE, either online with remote proctoring or at a test centre, and you schedule through your Microsoft Learn certification profile. Online testing requires a compatible system and a private space, while test centres are a good option if you prefer an in-person setup.

What is the passing score for Microsoft 365 Administrator Expert?

Microsoft exams use a scaled score. Many exams are reported on a 1 to 1,000 scale and you typically need 700 or above to pass, with results shown after completion.

How much does Microsoft 365 Administrator Expert cost in the UK?

Microsoft sets exam pricing by region, and the current UK price is shown when you schedule. Course fees, labs, and practice tests are separate and depend on your training format.

What happens if I fail Microsoft 365 Administrator Expert, can I retake it?

Yes. Microsoft retake rules usually include a short wait after the first failed attempt and longer waits between additional retakes, with attempt limits per year. Always check the current policy before you rebook.

What should I do after Microsoft 365 Administrator Expert?

Common next steps include Specialise in security operations or identity and access management. If you are unsure, choose the route that matches your target job such as admin, developer, security, data, or AI.

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