CompTIA A+

Build core IT support skills with CompTIA A+. Learn hardware, software, networking, troubleshooting, and operating systems. Prepare for real world roles and exams.
about this course
CompTIA A+ is a foundational IT certification focused on support and troubleshooting. It covers hardware, operating systems, networking basics, security fundamentals, and common technical issues in real environments. It is ideal for help desk and IT support roles.
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CompTIA A+ Course Overview and Modules

Want to start an IT support career and handle real problems with confidence? If troubleshooting feels confusing, this course gives you a clear, practical path. A job focused support course can help you:
  • Understand PC hardware, operating systems, and common software tools
  • Troubleshoot devices, printers, and connectivity issues step by step
  • Learn basic networking and security practices used in support roles
  • Build customer support and documentation habits for real IT jobs
  • Prepare for the CompTIA A+ exams with structured exam practice

Prerequisites

No formal prerequisites are required, but basic computer use and interest in troubleshooting is helpful. It is designed for beginners starting an IT support career.

Certification Alignment

Aligned with the official CompTIA A+ exam objectives (Core 1 and Core 2), covering hardware, operating systems, networking, security, and troubleshooting.

Practical Application

Includes real support scenarios, hardware and OS troubleshooting demos, ticket style practice tasks, and guided labs that reflect day to day help desk work.

Skills You Will Gain

Troubleshoot common IT issues confidently, support hardware and operating systems, apply basic security practices, and build job ready skills for help desk and IT support roles.

What you will learn in CompTIA A+ Certification

A carefully structured overview of the core concepts, technical domains, and practical competencies you will master to build confidence and certification readiness.

Troubleshoot Hardware and Peripheral Issues

Diagnose common hardware faults and apply fixes that restore devices and user productivity.

Support Operating Systems and Common Software

Install, configure, and troubleshoot OS and applications using practical support methods.

Understand Networking for IT Support Tasks

Handle basic connectivity issues and explain how networks impact everyday support problems.

Apply Security Basics in Support Environments

Use strong security habits and recognise threats that affect users, devices, and data.

Support Mobile Devices and End User Needs

Assist users with common mobile and device issues and apply practical configuration steps.

Work Like a Help Desk Professional

Use structured troubleshooting and communication to handle tickets and resolve issues efficiently.

CompTIA A+ Course Statistics

Everything you need to know about this certification, including exam details, delivery modes, duration, and pricing.

Certification

CompTIA A+

Certification Level

Course Duration

Certification Vendor

Exam Code

220-1201 / 220-1202

Starting from

£595

Not sure which format works best for you? Contact us for free advice and we’ll help design a tailored training plan to match your goals. Whether you need flexible course duration, online or on-site delivery, or a customised schedule, our advisors will guide you every step of the way.

Who This Course Is For

CompTIA A+ is designed for entry level IT support learners, including help desk staff, technicians, and career starters who want practical troubleshooting and support skills. It is ideal for those who want to work confidently with hardware, operating systems, and common support scenarios, building a strong foundation for real world IT support roles. It prepares you for real support work, including diagnosing issues, handling tickets, and supporting users across common devices and systems.

Certification & Exam Information

Certification

CompTIA A+

Exam

  • Exam codes: 220-1201 (Core 1) and 220-1202 (Core 2)
  • Level: Beginner
  • Delivery: Proctored exams via Pearson VUE (test centre or online)
  • Validity: Valid for 3 years (follow CompTIA renewal policy)
  • Notes: Two exams are required to earn the certification

Skills Measured

  • Hardware and mobile devices
  • Operating systems
  • Networking and connectivity
  • Troubleshooting and support
  • Security fundamentals

Official Preparation Resources

  • Official CompTIA A+ exam objectives (Core 1 and Core 2)
  • Practice questions and performance-based question prep

CompTIA A+ Careers & Salaries in the UK

IT Support Technician (£29,000 avg)
Service Desk Analyst (£28,000 avg)
Desktop Support Engineer (£32,000 avg)
Field Service Technician (£30,000 avg)

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Frequently Asked Questions – CompTIA A+

We understand that choosing the right course is important. Below are answers to common questions about training, certification, exams, and career outcomes.

CompTIA A+ validates skills across PC hardware, Windows and operating systems, mobile and peripherals and related IT tasks. It is designed to confirm you can apply fundamentals in real support, infrastructure, or security scenarios.
It suits beginners, career changers, and IT professionals in the UK who want a vendor-neutral credential. The best fit depends on whether you are targeting support, networking, security, cloud, data, or project roles.
CompTIA typically has no formal prerequisites, but there are recommended experience levels for each certification. If you are new, start with entry-level courses and build hands-on confidence before moving up.
It covers areas such as PC hardware, Windows and operating systems, mobile and peripherals, networking basics, troubleshooting. Use the official exam objectives as your checklist for what to study and what to practise.
It is one of the most common starter certifications for help desk and desktop support. Pair it with hands-on practice and customer service skills to be competitive in UK entry-level roles.
CompTIA exams are typically scheduled through Pearson VUE for UK test centres or online proctored delivery, depending on the exam and your location. You choose a date, verify your ID requirements, and follow the testing rules for online or test centre delivery.
CompTIA exam pricing varies by certification and is shown when you purchase a voucher or schedule through the official channels. Training and practice tests are optional add-ons with separate prices.
Some CompTIA courses are designed for absolute beginners, while others assume real-world experience. If you are unsure, start with an entry-level option and work upward to avoid frustration and wasted time.
Yes. CompTIA allows retakes, but waiting periods can apply after multiple attempts, and you typically need to pay again for each attempt. Check the latest CompTIA retake policy before booking.
A common progression is CompTIA Network+ or CompTIA Security+. Your best next step depends on whether you want to deepen in infrastructure, security, cloud, data, or project delivery.

Looking to build on this certification? These related courses can help you deepen your expertise and expand your career opportunities.

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